I am a retired Metropolitan Police Sergeant, who enjoys complex criminal investigations, with a special interest in fraud. I have a wife Sheila of 27 years, adult children – Charlene, Dean and April and two dogs, Alfie and Freddie. My interests are my Christian faith, the gym and the pub, the latter 2 not necessarily in that order!
I am a RBS Complainant
My problems with RBS WorldPay began in 2006 when I received a letter stating: ‘You are a valued Merchant!’ What’s wrong with that I hear you say? Well 1 month later I received another letter stating ‘Account Terminated with 30 days’ notice and all sales revenue retained’. We stopped that by threatening an injunction against RBS WorldPay, but also made the mistake of complaining about it!
1 year later it all happened again and this time when RBS WorldPay retained our company sales revenue, they did it for 6 consecutive weeks, without explanation of any sort and until we were bust! 1 day before we closed RBS lawyers wrote stating WorldPay would release enough of NSB’s retained money to pay the staff wages, but only on the proviso: ‘that we sign an agreement not to pursue the bank with any claims against it! Needless to say we would not sign!
The 13 year award winning company stopped trading on 30-11-07 making redundant our wonderful staff of 30. We fought RBS WorldPay all the way to the Commercial High Court where our case was eventually withdrawn through lack of funds – RBS wanted more than £80,000 per day security against their costs!
There is now a detectable sea change against the banks, with MP’s and legal assistance routing for the SME, which has been ruthlessly abused over the past years. My position of Director of SBCB is helping to obtain redress for the past and reform for the future. It is a vocational appointment that I am very proud of.