As a £14.5m fine for poor mortgage advice highlights organisational issues at the bank, James Moore wonders what other revelations may emerge
Royal Bank of Scotland has returned to the bottom of the banking class, with a £14.5m fine for up to 30,000 cases of providing poor advice to mortgage customers.
And a report into its failings contains disturbing evidence of troubles to come.
At the beginning of August the company was briefly the belle of the banking ball, having caught just about everyone on the hop by rushing out news of a better than expected £2.6bn first-half profit a week ahead of schedule.
But its statement also warned of “significant conduct and litigation issues that will likely hit our profits going forward”. No one expected one of them to hit quite so soon. READ MORE